Privacy Policy

Last updated: October 4, 2026

At Mojeeb ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, and business details you provide when registering.
• WhatsApp Data: Messages exchanged between your WhatsApp account and your customers through our bot, which are processed to provide our service.
• Usage Data: Information about how you interact with our platform, including login times, pages visited, and features used.
• Payment Information: Billing details processed securely through our third-party payment processor (Stripe). We do not store full credit card numbers.
• Device Information: Browser type, IP address, and device identifiers for security and analytics purposes.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our AI chatbot services.
• Process your transactions and manage your subscription.
• Respond to your customer support requests.
• Send you important service updates and notifications.
• Analyze usage patterns to improve our platform.
• Prevent fraud and ensure the security of our services.

3. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: Third-party services that assist in operating our platform (e.g., cloud hosting, payment processing).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Export your data in a portable format.
• Withdraw consent for data processing at any time.

6. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 30 days for backup purposes, after which it is permanently deleted.

8. Third-Party Services

Our service integrates with WhatsApp (Meta Platforms) for messaging functionality. Your use of WhatsApp is also subject to WhatsApp's own privacy policy and terms of service.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@mojeeb.pro